A National Research Council report ordered by Congress in 2012 shows that better air traffic controller work schedules could help avoid fatigue and improve safety. "Taken in its entirety, the staffing process by which [Federal Aviation Administration] determines the total number of controllers can sometimes appear arbitrary, both to this committee and to the organizations and workforce that need to implement the staffing plan within FAA," the report said.
Report shows better scheduling could improve ATC safety
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