Find out what's on your customers' minds

06/14/2007 | Inc. online (free registration)

There is new Web-based technology that helps small-business owners asses customer needs and create new ventures and ideas. ListenUp! Survey allows companies to classify customer needs by providing 40 different survey templates with additional features that provide companies with accurate customer feedback. Another service, NetGreeters, provides a "live person" that helps customers navigate a company's Web site.

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