CEO joins workers in the trenches

06/16/2010 | Smart Business

One of the ways William "Biff" Comte, chairman, president and CEO of AccentCare, engaged employees was by following them as they did their jobs, soliciting feedback on how operations could be improved. "Employees are our business. Without listening to them and understanding what their needs are to make their jobs easier, we wouldn't have a business," he says.

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