How to teach managers to have "messy" conversations

06/16/2010 | Compensation Cafe blog

Companies that want managers to hold employees more accountable for their performance should spend more time demonstrating how to have "effective discussions" with workers, Margaret O'Hanlon writes. That way, managers can "experience how give and take improves relationships and diminishes that unspoken resistance to performance expectations that can waft through the air around any team or department like fog," she writes.

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