People skills land law student a coveted job

06/17/2009 | National Law Journal (free registration), The

John Zervopoulos' outstanding customer service skills while working a menial job impressed a client so much that he was offered a clerkship. "It was almost a done deal before I saw his resume," said Robert Sack, a founding partner of personal-injury law firm Salenger, Sack, Schwartz & Kimmel. People skills outweigh nearly everything else, Sack explained.

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