Utah steers Medicaid patients away from unneeded ED care

06/17/2010 | Salt Lake Tribune (Utah), The

Utah's Safe-to-Wait Project has reduced unnecessary use of hospital emergency departments by 55% in its first year by educating Medicaid recipients on costs and alternatives. Medicaid patients who make unnecessary ED trips get letters that emphasize the cost of such care, advise them about nearby urgent-care clinics and even restrict their access by requiring them to see a regular physician.

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Salt Lake Tribune (Utah), The

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