Treat bad online reviews as an opportunity

06/17/2014 | Small Business Trends

A negative online review can be turned into a business advantage if it is treated as a chance to engage directly with a customer. Find a way to fix the problem, or offer a free or discount service to make amends. It could pay off with positive online word-of-mouth marketing, Melinda Emerson writes.

View Full Article in:

Small Business Trends

Published in Brief:

SmartBrief Job Listings for Media

Job Title Company Location
Chief Revenue Officer
Chief Revenue Officer - NY, Denver or San Fran
New York, Denver or San Francisco, NY
Senior Manager, Advertising Technology Operations
Pandora Media, Inc.
Oakland, CA
Director, Operational Enablement and Excellence
Pandora Media, Inc.
Okaland, CA
Sales Director - ROBLOX (New York)
ROBLOX
NY
Programmatic Manager
A+E Networks
New York, NY