Report: Subway, Wendy's rate high in customer satisfaction

06/18/2013 | American City Business Journals ·

Subway ranked first in customer satisfaction among quickservice chains, and Wendy's beat McDonald's and Burger King for the 20th consecutive year, according to the annual American Customer Satisfaction Index. The index rates chains based on customer feedback on several criteria including accuracy, quality, cleanliness and speed of service.

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