Bad leaders get the workers they deserve

06/20/2013 | Driving Results Through Culture blog

Bosses who don't like the behavior of their middle managers or front-line employees only have themselves to blame, writes Chris Edmonds. It's important to be crystal-clear about the kind of behavior you'll tolerate and to model those behaviors yourself, Edmonds writes. "Define values in observable, tangible, measurable terms so that everyone knows what behavior is expected," he advises.

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