5 ways to forge real connections

06/21/2011 | SmartBrief/SmartBlog on Leadership

Connections are the key to worker engagement and customer satisfaction, Jane Perdue writes. To create meaningful bonds, Perdue argues, bosses should be generous with their time, honest and open with others, and open-minded enough to accept the value in other people's ideas. "Make it a practice to connect at least once a day," she writes.

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