Lawmakers raise concerns over navigator standards

06/21/2013 |

Nine senators raised concerns in a letter to HHS Secretary Kathleen Sebelius that the Affordable Care Act's navigator program lacks sufficient consumer protections and sets an "unreasonably low standard" for navigators. The lawmakers argued that agents and brokers have the necessary expertise to guide consumers through the process of selecting a health insurance plan and asked HHS to reply by Aug. 1 to a series of questions the letter poses.

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