Web sites allow travelers to review hotel experiences

06/22/2004 | Wall Street Journal, The

Although travel guidebooks can be outdated or lacking in detail about specific hotels, travelers have begun to post their own reviews on the Web. Sites such as TripAdvisor.com and Epinions.com allow users to rate hotels' customer service, price, location and more, and TripAdvisor includes links to sites that allow visitors to book rooms at the hotels whose reviews they are reading.

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Wall Street Journal, The

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