Column: DOT proposal would give passengers legal rights

06/22/2010 | Travel Weekly

Mark Pestronk, a lawyer specializing in travel law, explains how the Department of Transportation's proposal requiring airlines to include enhanced consumer protections in their contracts of carriage will affect passengers. The requirement was not in the DOT's regulations on tarmac delays, which were adopted five months ago. Pestronk explains why the DOT reversed course. "The proposed rule is potentially the most important measure that the government has taken for airline passengers in the 72 years since it first began regulating airlines," Pestronk writes.

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