Best Buy to roll out ship-from-store option

06/23/2013 | Star Tribune (Minneapolis-St. Paul, Minn.)

Best Buy is working to establish a ship-from-store option online that will address a problem in its inventory technology, which shows out-of-stock messages for online consumers despite availability in nearby stores. "We've got 1,000 stores sitting with inventory and we have just gotten done telling a customer they can't have what they want," said Sharon McCollam, chief financial officer at Best Buy. The ship-from-store approach is among a number of efforts being developed by the retailer to upgrade its supply-chain infrastructure.

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Star Tribune (Minneapolis-St. Paul, Minn.)

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