CLIA CEO promises upgrade to agent-training program

06/24/2013 | Travel Weekly

Christine Duffy, CEO of Cruise Lines International Association, spoke to travel agents during the recent Cruise3Sixty conference, promising that the organization will not abandon its commitment to provide training programs for agents. Duffy said the agent-training program is undergoing an evolution that will result in a platform that provides face-to-face sessions as well as online activities.

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