Luxury hotels stepping things up a notch

06/26/2006 | TheStreet.com

Going beyond dry cleaning and spa treatments, upmarket hotels and resorts are trying to anticipate guests' every need and desire. To do this, they gather information about their guests in advance and then provide personalized features, such as in-room masseurs, yoga instructors and manicurists.

View Full Article in:

TheStreet.com

Published in Brief: