Arthur Frommer, the founder of Frommer’s Travel Guide, said customs wait times are forcing some passengers to miss flights at airports in major U.S. cities. "The understaffing of those facilities has become so evident that a wait of two or three hours is sometimes needed to pass through immigration and customs on your return flight, causing large numbers of people to miss their connecting flights onward within the United States," he writes.
Opinion: U.S. customs is sorely understaffed
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