Wireless carriers help Minn. alert public not to text 9-1-1

07/2/2013 | Minnesota Public Radio

Wireless carriers are using automated replies to help the Minnesota Department of Public Safety alert people that they cannot text to 9-1-1. Agency official Dana Wahlberg said people often text 9-1-1 and are "left wondering if their call went through, or maybe assuming that it did go through and then finding themselves not receiving the assistance that they had requested." The bounce-back message encourages people to make a phone call to 9-1-1.

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