Frustrated with Internet, many travelers return to agents

07/3/2007 | NYTimes.com

Although online travel bookings continue to increase, a large number of travelers have become disillusioned with online travel agencies and their lack of personal service. The travelers' experiences have prompted them to get reacquainted with their travel agents, who are seeing the trend through an increase in business.

View Full Article in:

NYTimes.com

Published in Brief: