SaaS still not a hit with enterprise users

07/10/2009 |

According to the results of a new Gartner survey, enterprise users are not sold on the benefits of Software-as-a-Service despite the hype surrounding the technology. Of the companies surveyed, only 32% said they plan to expand their SaaS use, while 10% said they will discontinue their SaaS programs and 5% said they will scale them back, citing high costs, technical problems and integration difficulties.

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