How to turn irritation into innovation

07/13/2011 | Aspire-CS.com

Leaders should learn to turn irritating people into sources of innovation and added value, writes Mary Jo Asmus. By nurturing irritating workers, bosses can often leverage the complex views and creativity that make them annoying. "What if we saw those who irritate us as the beginning of creativity, collaboration, or even a thing of beauty?" Asmus writes.

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