Lost-and-found items can be reunited with passengers

07/14/2013 | Chicago Tribune (tiered subscription model)

American Airlines' lost-and-found department at Chicago O'Hare airport reunites around 80% of passengers with their lost items. "If something happens to you, just call me," said Krystyna Dorsey, who runs the department at O'Hare. "I dedicate myself. If I am not going to find it, nobody will."

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