Create value -- don't become irrelevant to customers

07/15/2009 | Customer Collective, The

Salespeople can become irrelevant to their customers when they spend their time only pitching products and not focusing solving customers' problems and addressing their needs. The smooth ride before the downturn may have caused some to become complacent, yet it's essential to create value for customers.

View Full Article in:

Customer Collective, The

Published in Brief: