Culture and operations are the keys to strategic success

07/15/2013 | Jamie Notter

Competitive advantages are small and fleeting, and firms should amass as many as possible to sustain them while they experiment, writes Jamie Notter. "[Y]ou can't have strategy conversations without talking about capacity. And that means you need to bring culture into the mix, otherwise you run the risk of having all those good ideas fail due to incompatibility with your culture," Notter writes.

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Jamie Notter

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