First Carnival Conversations event tackles agents' top concerns

07/15/2013 | Travel Weekly

Travel agents from the East Coast were given a chance to air their complaints about Carnival Cruise Line's policies Friday during the first installment of the Carnival Conversations roadshow. A panel of Carnival executives answered agents' questions about top issues such as unattractive commissions, the complex fare structure and failings in the cruise line's booking technology and call centers.

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