Chaplain: "You don't listen only to people's words"

07/15/2014 | New York Times (tiered subscription model), The

Visiting Nurse Service of New York spiritual care counselor Kei Okada helps people who are searching for meaning near the end of life. Okada recalls being accosted by the husband of a patient early in his career. "He saw my student chaplain badge and started yelling at me that there was no God. That was a breakthrough moment for me. I realized that at a time like this, you don't listen only to people's words; you listen to their heart," Okada said.

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