The role of front-line employees in driving change

07/16/2013 | TrainingMag.com

Whenever a company initiates a change, front-line employees should be given opportunities to influence how the change is implemented, writes John Cunningham, who specializes in change management. "Honest and purposeful dialogue will help everyone work through the issues of the pending change in a positive, strategic, and healthy manner," Cunningham writes.

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