High hopes for technology's personalization

07/18/2008 | Wall Street Journal, The

Computer-aided personalization has been getting more and more sophisticated, with product recommendations on Amazon.com and suggested movies from Netflix, but scientists have their sights set much higher, building a Smart Kitchen that can have the microwave programmed before you've taken a TV dinner out of the freezer. But some say the future lies only in a balanced mix of technology and human intuition.

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