Agents argue for navigator training, consumer protections

07/18/2013 | St. Louis Post-Dispatch

A new law in Missouri that requires health insurance exchange navigators to be licensed protects consumers and ensures that they will receive accurate information, insurance agents and brokers say. The law has faced some opposition, and the state has yet to set up a regulatory framework implementing the law. Grants for hiring navigators are expected next month, and they must be trained by Oct. 1 open enrollment.

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