Customized offerings can boost customer retention

07/24/2013 | Inc. online (free registration)

Businesses that anticipate problems and take action can reduce the chances of losing customers, Geoffrey James writes. Providing customized services can help you to retain customers even if competitors undercut your price, he writes. It's also important to anticipate customers' changing needs and never shortchange them on service.

View Full Article in:

Inc. online (free registration)

Published in Brief:

SmartBrief Job Listings for Business

Job Title Company Location
VP of Video Content Distribution
Calkins Media
Levittown, PA