Column: Agents, cruise lines send each other signals

07/25/2010 | Travel Research Online

Columnist John Frenaye explains how travel agents and cruise lines appear to be sending one another signals that could drive a wedge between their partnerships. "Over the past month, the cruise lines have taken a beating from agents on several recent changes," Frenaye writes. "Are the cruise lines headed the way of the airlines? Is the criticism fair and just?"

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