How McGladrey built a culture of trust

07/25/2014 | Ryan Estis & Associates

Changing the culture of a decades-old accounting firm isn't easy, says McGladrey Chief Operating Officer Mike Kirley. The key has been building trust and transparency with employees that's then reflected in client relationships. "It's about understanding each other -- having a relationship that lets you be candid and figure out solutions together," Kirley says.

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Ryan Estis & Associates

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