4 tricks for getting what you want

07/29/2009 | Harvard Business Review online

Keeping the upper hand in a negotiation requires persistence, creativity and plenty of preparation, writes Anthony Tjan. If the talks look like they're going nowhere, look for alternative bargaining chips -- such as accepting a higher price, but then negotiating to get more for the money. And if all else fails, be willing to let the other person walk away.

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Harvard Business Review online