Report offers steps to bridge cultural gaps in health care

07/29/2010 | HealthLeaders Media

The American College of Physicians is encouraging health systems to adopt a more culturally diverse workforce and improve communication, including through the use of interpreters and language services, to help reduce cultural disparities in health care. The report says cultural competency is critical to a patient-centered care model that emphasizes "respect for the patient, clear communication, shared decision-making and building of the doctor-patient relationship."

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