Amazon takes sides and the customer wins

07/30/2007 | ClipSyndicate · USA Today

Amazon's sales surpassed year-earlier numbers by 35% during the April-June quarter, dampening criticism by those who have questioned the company's focus on offering free shipping for Amazon Prime, which provides unlimited free two-day shipping for an annual fee of $79. "Wall Street hates it when we lower prices, give away free shipping, and offer Amazon Prime," said company founder and CEO Jeff Bezos in an e-mail interview. "But we know in our bones that siding with the customer pays off for everyone in the end."

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ClipSyndicate · USA Today

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