Travel agent industry faces challenge in workforce age gap

07/31/2013 | Travel Weekly

More travel agents are set to retire over the next few years than there is fresh talent entering the workforce, speakers said during a panel at the recent Blue Sky Symposium by ASTA's Young Professionals Society. Small-business agencies in particular are experiencing the worst of the talent gap as they face difficulties attracting young professionals and getting them to stay, one agency owner says.

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