Report: Firms placing cost over quality when they outsource IT

08/1/2013 | Computerworld

Shifting IT work to outsourcing firms overseas may cost a little less, but a new study from HfS Research suggests companies may be sacrificing quality in the name of their bottom lines. According to a poll of 235 large enterprise buyers, domestic workers consistently outperform their overseas counterparts in productivity and are more likely to take initiative and be innovative. "U.S.-based workers more often exhibit skills deemed most relevant to productivity in today's business environment," the report said.

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