Home Depot plans better multichannel integration

08/6/2009 | Multichannel Merchant

Home Depot is making plans to better integrate its in-store and online operations. The retailer will allow online shoppers to return items to stores and gift cards to be used online. The executive team wants Home Depot's Web site to play three roles: as a media channel, a destination for DIY shoppers, and an e-commerce site.

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Multichannel Merchant

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