9 steps to implementing a payment plan

08/9/2011 | Entrepreneur online

Getting paid over time is better than not at all, so consider offering payment plans to customers who are past due on their bills, writes Michelle Dunn, CEO of Michelle Dunn's Credit & Collections Association. When you speak with delinquent customers, start by asking for the full amount before agreeing to split the payment into installments, she writes. Then ask questions to get a better understanding of the situation and, once you have reached an agreement, formalize the commitment by getting your customer's signature on it.

View Full Article in:

Entrepreneur online

Published in Brief:

SmartBrief Job Listings for Business

Job Title Company Location
Vice President, Science and Regulatory Affairs
American Beverage Association
Washington, DC
Director - Career Services
The Culinary Institute of America
Hyde Park, NY
Vice President, HEDIS & Performance Outcomes
CareSource
Dayton, OH
Director of Contracting and Compliance
CareFirst BlueCross BlueShield
Multiple Locations, MD