Software that gives small firms the power of big businesses

08/11/2010 | CRM magazine

The Web is where it's at, and "in order to compete, small businesses have to have the type of infrastructure that larger businesses have," says Jim Dickie, managing partner at CSO Insights. "Cloud computing has allowed small businesses to have that without an [information technology] staff." Small-business owners have plenty of choices for software to do what they need, and Juan Martinez analyzes the top products.

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