Banks embrace simpler disclosure for customers

08/11/2013 | Boston Globe (tiered subscription model), The

More than 20 banks are making fees easier to understand after facing pressure from regulators and others, often reducing booklets of information into lists running a few pages. For example, Sovereign Bank groups fees into categories such as "overdraft options" and "using your ATM or debit card," while Citizens Bank offers an online tutorial video explaining overdraft options.

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Boston Globe (tiered subscription model), The

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