Identify your intangible skills

08/12/2013 | Washington Post (tiered subscription model), The

Intangible qualities such as an ability to put customers at ease or to resolve workplace conflicts are important to employers, Cynthia Kay Stevens writes. To identify what the employer might need, research the company and question industry insiders to determine "internal pressures and pain points" that you could help alleviate, she writes.

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Washington Post (tiered subscription model), The

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