White hats to the rescue: Cities tap hacking community for tech talent

Faced with stagnant or declining budgets and the pressure to integrate emerging technologies into problem-solving, U.S. cities are increasingly turning to the hacking community to help make the leap into the realm of Big Data. In major municipalities such as New York and Chicago, hackers are helping aggregate data on the use of services such as public transportation and health care to build applications designed to improve service delivery and enhance community engagement.

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