Why you can't ignore the details

08/15/2010 | New York Times (tiered subscription model), The

Leaders of large organizations need to pay attention to the symbolism of even their small decisions, says George S. Barrett, CEO of Cardinal Health. Even seemingly minor decisions such as the kind of furniture you buy for your office can have an effect on the way your organization runs, he argues. "As you get into leading a bigger organization, you can't touch everything directly, and so what you do carries symbolic weight," he says.

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New York Times (tiered subscription model), The

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