5 things to note about Starbucks' customer service

08/15/2011 | BusinessNewsDaily.com

A visit to a Starbucks location makes it clear why the company has become the model for the best way to run a business, writes Jeanette Mulvey. The company rewards its customers with perks such as Wi-Fi and free access to The New York Times, and makes simple accommodations that make people want to come back, time and time again, she explained.

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