Comcast equipment plant is part of customer service fix

08/15/2011 | Boston Globe (tiered subscription model), The

Comcast recently ramped up operations at a 135,000-square-foot facility in Salem, N.H., that will inspect, test and replace equipment such as set-top boxes, modems and voice devices used by its 2 million subscribers in New England. The new facility is part of a drive by Comcast to improve customer service for its equipment, according to this article.

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Boston Globe (tiered subscription model), The

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