How getting rid of tips paid off for one restaurant

08/15/2013 | Slate

Employees in both the front and back of the house were happier after San Diego restaurant owner Jay Porter abolished tipping and added an 18% service charge to each check at the Linkery, he writes. He made the move to make tip-sharing more equitable, he writes, and as a result the food and service levels improved, driving higher business and pay for all.

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