Column: Some travel suppliers take stance against ancillary fees

08/16/2010 | Travel Weekly

Columnist Arnie Weissmann argues that the issue of ancillary fees was obviously on the minds of participants at a recent industry conference. Some industry insiders say the fees make sense and are even helpful to travelers, while others are taking a different stance. Weissmann writes that Thorsten Kirschke, executive vice president and chief operating officer of the Americas for Carlson Hotels, is focusing on "travel empathy."

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