Consumers want banks to make online security a priority

08/16/2011 | Bank Systems & Technology

More than 70% of respondents in a survey said that banks should make online security a top priority. About 78% of respondents said if subjecting their account access to another level of authentication would help improve security they would be willing to do so, showing that they put security ahead of convenience. "This survey shows, when it comes to online banking, people value security over speed and that they are holding their banks and investment institutions responsible for the safety of their electronic banking transactions and financial data," said Bill Wansley, senior vice president of Booz Allen Hamilton.

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