Employee engagement: It's in the eyes

08/17/2010 | New York Times (tiered subscription model), The

Looking for simple ways to tell whether employees are engaged? Look at their eyes, says George S. Barrett, CEO of Cardinal Health. If employees look at a manager when he or she is speaking, then it's a sign they're listening and engaged. If they shift their eyes away or down when the manager speaks, it could be a signal that the connection has been lost, he says.

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New York Times (tiered subscription model), The

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